Hello from LingoLab Korean,

Thank you for always learning with us.
To keep your account safer and to manage accounts that have not been used for a long time, we are updating our Terms of Service and Privacy Policy. Here is what is changing.

■ Effective date: November 21, 2026
■ Why we are making this change: to make clear in advance how accounts that have not been signed in to for a long time are managed as dormant accounts and how to lift dormancy, and to explain two-factor authentication and responsibility for protecting your account.

■ What is changing?

1) Dormant accounts (new article 13 in the Terms of Service, new “Dormant accounts” section in the Privacy Policy)
- An account that has not been signed in to for 90 days becomes dormant.
- Accounts with an active paid subscription do not become dormant. Even if you have cancelled your subscription or a payment has failed, your account does not become dormant while the period you paid for (or, after a failed payment, the 7-day grace period) is still running.
- When your account becomes dormant, we will let you know once by email.
- Sign in again and click [Lift] in the window that appears, and you can use the service again right away. Until you lift dormancy, you cannot use member features.
- You cannot withdraw (delete your account) while it is dormant. You can withdraw after clicking [Lift].
- Your account details and study records are not deleted when your account becomes dormant.

2) Two-factor authentication (new paragraph in article 3 of the Terms of Service)
- Two-factor authentication uses a 6-digit code from the Google Authenticator app. If you have not turned it on, we show a setup prompt when you sign in.
- To the extent permitted by law, you are responsible for any loss caused by not using two-factor authentication. This does not apply to loss caused by our intentional misconduct or gross negligence.
- To turn it on, go to My Account > Two-factor authentication and click [Enable 2FA].

3) Other: article 13 (Contact) of the Terms of Service becomes article 14. Only the number changes.

■ Before and after

Section	Before	After
Terms, article 3	You are responsible for keeping your account and password confidential and for activity under your account	(same) + two-factor authentication prompt; to the extent permitted by law, you are responsible for loss caused by not using it (except our intentional misconduct or gross negligence)
Terms, article 13	(none — article 13 was Contact)	Dormant accounts (90 days, paid subscribers excluded, one notice email when the account becomes dormant, lift right away with [Lift], withdraw only after [Lift], data not deleted)
Terms, article 14	(none)	Contact (formerly article 13, same text)
Privacy Policy, “Dormant accounts”	(none)	Which accounts, notice email, additional data stored, data kept while dormant, how to lift dormancy, withdrawing while dormant, retention

■ Read the full text
- Terms of Service: https://lingolabkorean.net/terms
- Privacy Policy: https://lingolabkorean.net/privacy

■ If you do not agree
You can cancel your subscription or delete your account at any time before the effective date. You can cancel your subscription on the Tokens page or in Paddle's customer portal, and after cancelling you can keep using the service until the end of your current billing period. If you keep using the service after the effective date without telling us otherwise, you will be considered to have agreed to the updated Terms and Privacy Policy.

If you have any questions, just write to info@lingolabkorean.net.

Thank you,
LingoLab Korean